Privacy Policy

(a) Introduction

Welcome to Colorado Private Tours. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you:

• Visit or use our website (the “Site”),
• Book tours or experiences, or
• Communicate with us in any form.

Please read this Policy carefully. By using our Site or services, you agree to the collection and use of your information as described herein.

Note: Colorado Private Tours may change this Privacy Policy at any time. The most current version is always available on our website page Privacy Policy. Continued use of our website or services after updates are posted signifies acceptance of the revised Policy.

(b) Information Collection

We collect information in multiple ways to help us operate effectively and provide you with a seamless experience.

1. Information You Provide Directly
   • Booking & Contact Details: When you book a tour or fill out a contact form, we may collect your name, email address, phone number, and any additional information you choose to provide.
   • Payment Information: For booking purposes, certain payment data may be processed by our payment service providers (we do not store full payment card details).
2. Automatically Collected Information
   • Technical Data: Our website incorporates a range of integrated functionalities designed to enhance user experiences. These functionalities may collect data such as IP addresses, browser type, language preferences, referring/exit pages, time zone, and operating system details.
   • Usage Data: Pages visited, time spent on pages, links clicked, and other usage metrics help us understand how users interact with our Site.
3. Analytics Services
   • We employ both external and internally hosted analytics solutions. These solutions help us measure traffic, identify usage patterns, diagnose technical issues, and improve our Site’s functionality. Such services use cookies or similar technologies to collect and process usage data without directly revealing your identity.

(c) Log Information, Cookies, and Web Beacons

• Log Files: Our system automatically records certain information (IP addresses, timestamps, browser types) to help troubleshoot and optimize site performance.
• Cookies: Small data files stored on your device that can remember your actions or preferences over time. Cookies help us provide essential functions (like maintaining your booking session) and analyze how the Site is used. You can disable cookies in your browser settings, but some features may be limited if you do so.
• Web Beacons: Small graphics or tags that allow us to monitor user activity and gather usage data, helping us enhance user experience.

(d) Information Use

We use the information we collect for several purposes:

1. Tour and Experience Management
   • To process and confirm your bookings, coordinate itineraries, and provide relevant updates.
   • Your tour booking information is kept confidential and shared only as needed to manage and execute tours or experiences.
2. Customer Support & Communications
   • To respond to inquiries via our contact form or email.
   • To send necessary service or booking-related communications (e.g., confirmations, changes in itinerary).
3. Site Optimization and Analytics
   • To understand how visitors use our Site, diagnose technical issues, and evaluate the effectiveness of content.
   • To improve user experience through interface or feature enhancements.
4. Legal Obligations
   • To comply with applicable laws, regulations, or legal processes.

(e) Selling of Information

We do not sell, rent, or trade personal information to unaffiliated third parties for their own marketing purposes.

(f) Information Retention

We retain personal information only for as long as is necessary to fulfill the purposes outlined in this Policy or as required by law. Retention periods may vary based on:

• Business Needs: Maintaining records for bookings, accounting, or administrative purposes.
• Legal Requirements: Complying with obligations under applicable laws or regulations.

After the relevant retention period, data will be securely deleted or anonymized.

(g) Disclosure of Information to Third Parties

We may share your information under the following circumstances:

1. Service Providers
   • We engage trusted third parties to help process payments, facilitate operations, and support our services. These providers have access to necessary personal information only to perform their tasks and are contractually obligated to protect and use it solely for the purposes disclosed.
2. Legal or Regulatory Requirements
   • If required by law, subpoena, or court order, or to protect the rights, property, or safety of users, we may disclose certain data.
3. Business Transfers
   • In the event of a merger, acquisition, or asset sale, user information may be transferred, subject to confidentiality arrangements and in accordance with applicable law.

(h) Your Personal Information Rights

Depending on your jurisdiction and applicable laws (including GDPR for individuals in the European Economic Area), you may have the right to:

• Access your personal information.
• Rectify inaccurate or incomplete data.
• Erase data under certain conditions.
• Restrict or object to particular forms of data processing.
• Port your personal data in a commonly used and machine-readable format, where feasible.
• Withdraw Consent at any time if processing is based on consent.

To submit a request or exercise any of these rights, please use our Contact Page on the website. We will review and address requests in accordance with applicable data protection laws.

(i) Verification of Personal Information Requests

To protect your privacy and security, we may ask you to verify your identity before fulfilling certain requests (e.g., access or deletion). This helps ensure that personal data is disclosed only to the individual who has the right to receive it.

(j) Third Party Requests

If a third party (e.g., law enforcement, a private litigant, or someone acting on your behalf) requests personal information about you, we will review the request to ensure it is legally valid. Unless otherwise required by law, we will not share your data without a proper legal basis or your explicit instruction.

(k) Data Privacy Framework Notice

Where cross-border transfers of personal information occur (e.g., if servers or third-party providers are located outside your jurisdiction), we employ safeguards appropriate to data protection requirements, such as contractual clauses or equivalent measures, to ensure adequate protection of your data.

(l) Changes to Our Privacy Notice

We reserve the right to update or modify this Privacy Policy at any time. The most current version will always be available on our website [link to the same page]. By continuing to use our services or Site after updates take effect, you acknowledge the revised Privacy Policy.

(m) Additional Notes

1. Children’s Privacy
   • Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided personal data to us, please contact us so we can take appropriate measures.
2. Security Measures
   • We implement commercially reasonable safeguards to protect the data we collect. However, no security system is impenetrable, and we cannot guarantee absolute data security.
3. External Links
   • Our website may contain links to external sites or services not owned or controlled by us. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

Contact Information

If you have questions, comments, or concerns about this Privacy Policy or wish to exercise your data protection rights, please reach out using our Contact Page or email us at:

Thank you for entrusting your personal information to Colorado Private Tours. Your privacy and satisfaction are our priority, and we strive to handle your personal data in a transparent and secure manner. If you have any questions or need further clarification, please do not hesitate to contact us.