Our Cancellation Policy

We understand that plans can change, and we’re here to make your experience as flexible and stress‐free as possible. Our goal is to ensure you enjoy every moment of your tour, whether you need to cancel or reschedule.

Free Cancellation
Cancel your tour at least 14 days (two weeks) in advance and receive a full refund of the base booking price—absolutely free. Additional fees like ticket fees may not be refundable depending on ticket policy, please contact us if you have any questions.

Rescheduling Made Easy
If you need to change your plans, you can reschedule your tour free of charge when you request a new date at least 7 days before your scheduled tour. Rescheduling policy may vary for packages that include tickets from 3rd parties, please always inquire and we will do our best to ensure the smoothest experience!

Last-Minute Changes
While we always strive to accommodate your needs, cancellations made less than 14 days in advance may have limited options. In particular, cancellations made within 72 hours of your tour are non-refundable. If you’re facing a last-minute change, please contact us as soon as possible so we can work with you to find the best solution.

How to Cancel or Reschedule
Simply visit our Contact Page or reach out to us by phone or email. We’re here to help and ensure your booking experience is as smooth as your upcoming adventure!

Thank you for choosing us. We look forward to making your tour a memorable experience